My Oracle Support Banner

CS Alerts Are Not Showing In UI (Doc ID 3002765.1)

Last updated on FEBRUARY 12, 2024

Applies to:

Oracle Financial Services Customer Screening - Version 8.1.2 and later
Information in this document applies to any platform.

Symptoms

CS Alerts are not Showing in UI.

Steps to reproduce:

Access the CS application.

Go to CS alert list page.

Expected result:
The alerts should be visible.

Actual result:
The alerts are not visible.

Error encountered:

Verified the HAR and found the below error.

VM475:3 Uncaught (in promise) ReferenceError: Unable to process binding "_ojCustomElement: function(){return{composite:o.composite}}"
Message: alertListTableSortDisabled is not defined

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.