Plan Screen/Scheme Does Not Save Field Data After Deployment Of OIPA V11.3.1.28
(Doc ID 3003141.1)
Last updated on FEBRUARY 13, 2024
Applies to:
Oracle Insurance Policy Administration J2EE - Version 11.3.1.28 and laterInformation in this document applies to any platform.
Symptoms
On : 11.3.1.28 version, Plan Activity
ACTUAL BEHAVIOR
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When the user enters information on the Plan Screen and click save,
OIPA stores the data in the database however the Plan Screen is not picking up any of the data and displaying as if all the Fields were never captured.
EXPECTED BEHAVIOR
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Users should be able to see the data that was entered and saved for the Plan Screen on a Scheme.
STEPS
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The issue can be reproduced at will with the following steps:
1. Deploy Patch 36001406: 11.3.1.28.
2. Login to OIPA.
3. Locate the Customer.
4. Click on Plans/Scheme.
5. Enter information on the Plan Screen and click save.
6. OIPA stores the data however the Plan Screen is not displaying any of the data and showing as if all the Fields were never captured.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |