My Oracle Support Banner

Blank Windows in Java Based P6 EPPM Applications (Dbsetup, runInstaller, Migrate, etc.) When Connecting Windows Remote Desktop (RDP) to a Linux Server (Doc ID 3003512.1)

Last updated on MARCH 21, 2024

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 18.8 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

P6 EPPM Java-based wizard applications such as dbsetup, runInstallermigrate, etc. show a blank window when connecting to a Linux server via Windows Remote Desktop (RDP).



EXPECTED BEHAVIOR

The P6 EPPM utilities should display the application window contents.



The issue can be reproduced at will with the following steps:

  1. Install P6EPPM on the Linux server machine.
  2. Configure RDP to connect the Linux server.
  3. Login via RDP and launch the P6 wizard application.
  4. The reported issue occurs.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.