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Getting Diameter Error 5031 For Voice Usage (Doc ID 3003562.1)

Last updated on FEBRUARY 14, 2024

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 12.0.0.2.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Communications Elastic Charging Engine (ECE) 12.0.0.2.0 version,

Observed DIAMETER_RATING_FAILED (5031) for Voice usage. On further analysis there appears old session are still there, due to which it is failing. Below Error is observed on ecs.log during this.

ERROR
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Cause

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In this Document
Symptoms
Cause
Solution
References


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