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Lockbox file processing not working as expected when TOTAL amount is not matching with the bacth total (Doc ID 3005355.1)

Last updated on FEBRUARY 20, 2024

Applies to:

Oracle Financial Services Lending and Leasing Cloud Service - Version 14.12.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
LBX file created where file control amount differs in record 9, system is marking the status in "Processed_Error" and do not show any Error Description however Payment batch is still created and getting posted on click of "Post" button.
Log File displays error "<<<<< Mismatched File Control Totals >>>>> ".

EXPECTED BEHAVIOR
-----------------------
if file is processed and batch created a clear distinction should be made from the ones where the file did not process at all and no batch created.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Create an input file for Lockbox payment processing with mismatch total amounts at Record 9

2. Upload the file in Incoming Process File tab under Process Files screen

3. Run SET-LBT LBXPRC_BJ_100_01 batch job to Load Lockbox Processing payment

4. Verify that in Process Files screen, Status of file updated as Processed Error and Error Reason column is properly mentioned as 'PAYMENT BATCH CREATED, MISMATCHED TOTALS.'

5. Click on Download Log Data button to fetch that Error details from the Log file

6. Verify that Payment entry created for the Payment batch

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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