Charge An Refund Part Of Same Bill Causing Bill Shock For Next Bill
(Doc ID 3007658.1)
Last updated on MARCH 06, 2024
Applies to:
Oracle Communications Billing and Revenue Management - Version 12.0.0.4.0 and laterInformation in this document applies to any platform.
Goal
Give the following scenario for environment running Oracle Communications Billing and Revenue Management (BRM) 12.0.0.4.0 :
- billing delay is enabled and set as 1
- parent and child accounts are created when having pin virtual time (pvt) as 1-dec-2023, and they have billing day of month (BDOM) set as 1
- P1 product is purchased; CycleForwardMonthly (CFM) event is created for period "1-dec-2023 to 01-jan-2024"
- pvt set as 1-jan-2024 02:14
- run pin_cycle_fees; CFM event is created for period "1-jan-2024 to 01-feb-2024"
- both above CFM event are linked to /item object that will appear on invoice produced on 2-jan-2024, covering the period "1-dec-2023 to 01-jan-2024"
- set pvt as 1-jan-2024 04:30
- execute op_subscription_set_prodinfo and cancel P1 product
- new CFM event is created for refund of charge corresponding to period "1-jan-2024 to 01-feb-2024"; it is also linked to the same /item object as above two CFM events
- purchase new product P2; CFM event is created for period "1-jan-2024 to 01-feb-2024"; it is linked to /item object that will appear on invoice produced on 2-feb-2024
It is expected that CFM event created when P2 product is purchased will be linked to the same /item object as the other CFM events mentioned above ( that will appear on invoice produced on 2-jan-2024)
How to configure in order to obtain desired behavior?
Solution
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In this Document
| Goal |
| Solution |
| References |