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Saved Global USER_PREFERENCE Prevents Display of Newly Configured Filter Option (Doc ID 3007703.1)

Last updated on MARCH 19, 2024

Applies to:

Oracle Utilities Network Management System - Version 2.5.0.0.0 and later
Oracle Network Management for Utilities - DMS - Version 2.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.6.0.1.0 version, Web Workspace

Project wanted to add a new global filter to Trouble Info.

In jconfig/ops/troubleinfo/xml/TROUBLEINFO_TOOLEHAVIOR.inc, in the '<FilterSet menu="MNU_FILTER_CUSTOMER"' section, they added:

 

After running "nms-install-config --java" and redeploying the cesejb.ear file, the new TESTMED filter option was NOT displayed in TroubleInfo.

EXPECTED BEHAVIOR
-----------------------
TroubleInfo should show the TESTMED filter option


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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