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When a Unifier User Sends a Document for Approval Through Adobe Sign, Why Is It Sent from a Different User than Their Own? (Doc ID 3009866.1)

Last updated on MARCH 13, 2024

Applies to:

Primavera Unifier - Version 9.7 and later
Primavera Unifier Cloud Service - Version 9.7 and later
Information in this document applies to any platform.


The goal of this document is to clarify how Adobe Sign integration with Unifier determines whose name documents are sent from when any Unifier user sends a document for approval.

When a Unifier user sends a document for approval using Adobe Sign it will arrive with the following text: [Adobe Account Owner Name] requests your signature on [Name of Document].

This may cause confusion for users when sending a document for approval because it is sent by a different name or email than their own.


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