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How to Increase or Decrease Claims Processing Speed (Doc ID 3012046.1)

Last updated on APRIL 30, 2024

Applies to:

Oracle Health Insurance Claims Adjudication - Version 3.21.2.0.0 and later
Information in this document applies to any platform.

Goal

What are the parameters that can be used to increase/decrease Claims processing speed in the OHI Claims application?

Our OHI database resides in a shared environment. Currently we are processing claims through external throttling so that OHI will be overloaded. However if we reprocess the claims during business hours, reprocessing batch will consume all the available resource and CPU usage shoots up to 90% causing outages to other critical applications.

We would like to understand how the internal processing works and how we can control the resources so that a bulk job within OHI will not spike the CPU.

Solution

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In this Document
Goal
Solution


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