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NMS Reports Fail With "PublicReportService::generateReport failed: user: [USERNAME] does not have permission to run the report" (Doc ID 3012658.1)

Last updated on APRIL 01, 2024

Applies to:

Oracle Utilities Network Management System - Version 2.4.0.1.0 and later
Oracle Network Management for Utilities - DMS - Version 2.4.0.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.6.0.1.0 version, Generated Reports

When attempting to print a switch plan, this error appears in the client log:


2024-03-19 19:33:40.726Z [pool-12-thread-1] ERROR BIP: Report creation failed
java.lang.Exception: Client received SOAP Fault from server: PublicReportService::generateReport failed: user: [USERNAME] does not have permission to run the report: /WorkAgenda/Templates.xdo Please see the server log to find more detail regarding exact cause of the failure.
at com.splwg.oms.ejb.session.Session.fetchReport(Session.java:1793) ~[?:?]

 

On the BI Publisher server, there was an error in the managed server log (domain/[DOMAIN NAME]/servers/bi_server1/logs/bipublisher/bipublisher.log):

ERROR Path printed.
object in biee path: /shared/WorkAgenda/Templates.xdo/_report.xdo[[
weblogic does not have permission to run the report: /WorkAgenda/Templates.xdo





STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. In CES_PARAMETERS, for the ATTRIB 'WEB_bipub.reportFolder', for the VALUE field, specify a folder that does not exist.
2. Restart the managed server
3. Login to web workspace as a user with switching.
4. Attempt to print a switch sheet.
5. It will fail with the error
java.lang.Exception: Client received SOAP Fault from server: PublicReportService::generateReport failed: user: [USERNAME] does not have permission to run the report: [FOLDER NAME]/WorkAgenda/Templates.xdo



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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