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Character Limit Issue For UserID In ORMB (Doc ID 3013279.1)

Last updated on MARCH 28, 2024

Applies to:

Oracle Insurance Revenue Management and Billing Cloud Service - Version NA and later
Information in this document applies to any platform.

Goal

 

ACTUAL BEHAVIOR
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Character limit issue for userID in ORMB


Currently in IDCS while creating new user in IDCS we are using email ID as username so on the ORMB side auto userID is generated with is first 8 characters of the email. (not sure if tits email or just combined first name and last name)
This is causing issue when the firstname and lastname of the user are same. ORMB is not creating those users which same first name and last name.

We want to remove the character limit on the userID created generated in ORMB after new user creation.
 

STEPS
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The issue can be reproduced at will with the following steps:
1. In IDCS create new user
2. once user is created in IDCS with same first name and last name I can see the user in IDCS
3. But user is not able to login into ORMB
4. After checking ORMB, we are not able to see the user in ORMB as the USER attribute in ORMB created automated 8 character ID where it takes first 8 characters from the email ID.
e.g. -
Name - Jennifer Edwards
in ORMB User ID automatically created by ORMB is JENNIFER

Name - Jennifer Mason
in ORMB userID automatically created by ORMB is again the same JENNIFER as the automatic user ID creation in ORMB is limited to 8 character it does not create a another user with name Jennifer

Same is the issue with name Michelle.


Request is to remove the 8 character limit on the USER ID (uniqure atribute) in ORMB.
 

Solution

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In this Document
Goal
Solution
References


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