Discount Provided On Member Of Discount Sharing Group Is Not Getting Reversed
(Doc ID 3013642.1)
Last updated on APRIL 01, 2024
Applies to:
Oracle Communications Billing and Revenue Management - Version 12.0.0.5.0 and laterInformation in this document applies to any platform.
Symptoms
Discount provided on the member of Discount Sharing Group (DSG) is not getting reversed, when the member is getting cancelled. During the cancellation of the service, the service is being removed from the DSG first, followed by the product/discount cancellation.
Steps for reproduction:
DeleteSharingGroupDuringTermination is enabled.
1. Create an account with product and discount
2. Create a second account with product
3. Create a discount sharing group with discount in first account as owner and add 2nd account as member
4. Change pvt (pin_virtual_time) to 5 days ahead and then run PCM_OP_CUST_SET_STATUS opcode on 2nd account to cancel the service.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |