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ADM Select Record Picking Accounts With Last Credit Review Date As Null, Even When The Minimumreivew (Doc ID 3014057.1)

Last updated on APRIL 05, 2024

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.8.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.8.0.0.0 version, ENV - Environment

ACTUAL BEHAVIOR
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ADM Select Record Picking Accounts with Last Credit Review Date as null, even when the minimum review days parameter as 'N'.

Batch job 'ADM' is configured with the minimum review days parameter as 'N'. The job is expected to process only the records present in the ADM review schedule table. But after the upgrade from 2.6 CC&B to 2.8 CC&B, ADM is picking extra records with the last credit review date field as null.

The SQL causes this issue in the select record algorithm. The condition to check for ACCT.CR_REVIEW_DT is null is becoming true irrespective of the minimum review days parameter value.

The account id in the log provided has no entry in the ADM review schedule table, but the last credit review date is null.

EXPECTED BEHAVIOR
-----------------------
The ADM should select record-picking accounts with the Last Credit Review Date as null

STEPS
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The issue can be reproduced at will with the following steps:
1. Set the “incMinDaysRvw” to N, on the ADM batch.
2. Go to the test account and check if the “last credit review date” is blank
3. Run the ADM batch job
4. The batch job ran without any issues.
5. Notice that after the batch was run, the last Credit Review Date was added (it has the same date as when the batch was run).

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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