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Claims 4.23.1.0.4 Patch: ADF UI Not Fetching Claim Details (Doc ID 3014429.1)

Last updated on MAY 01, 2024

Applies to:

Oracle Health Insurance Claims Adjudication - Version 4.23.1.0.0 and later
Information in this document applies to any platform.

Symptoms

ADF UI not fetching claim details

OHI Product: Oracle Health Insurance Claims Adjudication
OHI Version: 4.23.1.0.4
Screen/Interface where problem occurs: Claims Search



DESCRIPTION OF ISSUE
=====================
After applying patch 4.23.1.0.5, ADF UI is very slow and searching for a claim  is taking time and not returning details. Even with a single claim search, details are not rendering.
Problem is only with ADF.  This is not happening in the JET UI; the claim is getting opened quickly. 


 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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