Obligation In Aproved Status Is Not Picked By ALC Finalization Process
(Doc ID 3015334.1)
Last updated on APRIL 09, 2024
Applies to:
Oracle Retail Trade Management - Version 16.0 and laterInformation in this document applies to any platform.
Symptoms
On : 16.0 version, Maintain Obligations
When attempting to do ALC finalization,
the following error occurs.
Information
-----------------------
Only Orders with approved obligations can be finalized.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create an item
2. Create the Order which has ELC
3. Receive the Order
4. create the obligation at po header level one with approved and another with pending
5. finalize the ALC
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot able to do the ALC finalization
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |