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'Error No: 301200101 Description' Received When Saving A Specific Case (Doc ID 3016453.1)

Last updated on APRIL 15, 2024

Applies to:

Oracle Life Sciences Argus Safety - Version 8.2.3 and later
Oracle Life Sciences Argus Safety Cloud Service - Version 8.2.3 and later
Information in this document applies to any platform.

Symptoms

The following error message is received when saving and closing a specific case.

'Error No: 301200101 Description: Please contact your system administrator'

The following error is additionally captured within the Utilities> Logs>View Error Log

Argus Safety.COM :- Oracle error 1 occurred.
ORA-12899: value too large for column
"ARGUS_APP"."CASE_CONTACT_LOG"."DESCRIPTION" (actual: 1014, maximum: 1000)
ORA-06512: at "ARGUS_APP.GSS_CASE", line 1419
ORA-06512: at line 1
SQL: BEGIN GSS_CASE.P_CASE_CONTACT_LOG_IU(:PI_CASE_ID, :PI_SEQ_NUM, :PI_CONTACT_DATE, :PI_CONTACT_TYPE, :PI_DESCRIPTION, :PI_USER_ID, :PI_DATE_SENT, :PI_SORT_ID, :PI_CODE, :PI_GROUP_ID, :PI_LAM_ID, :PI_LAM_CONTACT_LOG_ID, :PI_DESCRIPTION_J, :PI_EMAIL_DETAILS); END;PL/SQL Call Stack: 15300543207388985138673
PKG_CONSOLE_COMMON.P_ERROR_LOG1 __anonymous_block

 

Cause

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In this Document
Symptoms
Cause
Solution
References

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