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OIG - How to Increase Time OIG Waits for Delivery Step to GEt Response (Doc ID 3017090.1)

Last updated on APRIL 30, 2024

Applies to:

Oracle Health Insurance Enterprise Policy Administration - Version and later
Information in this document applies to any platform.


OIG - How can we increase the amount of time OIG waits for a delivery step to get a response?

OHI Component: OHI Integration Gateway (OIG)
OHI Version: 4.23.2

We have an integration with a delivery step. This delivery step is errorring out with a time-out of 6000ms.
The system that is receiving the file can only answer back after the files is validated, and it may take up to 20s.
The documentation says that default time-out is 5 minutes, but it clearly taks less time than that and there is no way to override for this response.

We need a property or parameter to override this timeout.
We tried some of the available property/parameters mentioned in the guides, but we had no luck.
ERRORS: OIG-GATE-019: For "postoffice_membership_response" the HTTP "POST" on "https://xxx:7004/soa-infra/resources/default/QHISReceiveMemberEnrollStatus/RcvMemberEnrollmentStatusRESTService" failed with " java.util.concurrent.ExecutionException: java.util.concurrent.TimeoutException: Total timeout 6000 ms elapsed

Is there a property or parameter to override this timeout?


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