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Unable To Add 6 Or More Person Name Types During Start Service Process Request Flow (Doc ID 3018307.1)

Last updated on APRIL 24, 2024

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.9.0.1.1 and later
Oracle Utilities Customer to Meter Base - Version 2.9.0.1.1 and later
Information in this document applies to any platform.

Symptoms

During the Start Service Process Request Flow, a "System Error." is received when adding a 6th Person Name Type.
6 or more Person Name Types are allowed by the system when adding directly to the Person record.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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