The Schedule of Values (SOV) Page Is Taking up to 35 Seconds to Load
(Doc ID 3018362.1)
Last updated on MAY 28, 2024
Applies to:
Primavera Unifier - Version 22.12.9.0 to 22.12.12.0 [Release 22.12]Primavera Unifier Cloud Service - Version 24.2 to 24.4 [Release 24.2 to 24.4]
Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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When opening an SOV page from any Business Process (BP), in any project, no matter how many lines it contains, it takes over 20 seconds and as much as 35 seconds to open. Opening the SOV has always taken this long, it appears it just hadn't been reported previously.
EXPECTED BEHAVIOR
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In other environments it seems the SOV usually takes less than 5 seconds to open and display all lines.
STEPS
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The issue can be reproduced at will with the following steps:
- Log into the Unifier environment.
- Navigate to a Project/Shell > User Mode > Cost type Business Process > Open any BP Record > Click on Menu Options > Select SOV > It is taking 15-35 seconds to open.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |