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Sorting Arrows Not Working for PolicyField Column on Policy Search Screen (Doc ID 3019353.1)

Last updated on APRIL 29, 2024

Applies to:

Oracle Insurance Policy Administration J2EE - Version 11.3.1.28 and later
Information in this document applies to any platform.

Symptoms

On : 11.3.1.28 version, Policy information

 

ACTUAL BEHAVIOR
---------------
Sorting Arrows Not Working for PolicyField Column on Policy Search Screen.
On the Policy Search Screen, if one of the result columns is a PolicyField when you search for Policies if you try and sort by this column it does not do anything.
If you try and sort by Group types of Policy or Client the ordering does work as expected.

The problem users are encountering only occurs when the Group type is PolicyField.
An example of the field in the column is below.

<Column ALIGN="LEFT">
<Name>MarketingName</Name>
<Display>Product</Display>
<Group>PolicyField</Group>
<DataType>Text</DataType>
</Column>

 

EXPECTED BEHAVIOR
-----------------------
Sorting works as expected when the Column is of PolicyField type.

 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Have a Text Value Policy Field that is populated across multiple Policies.
2. In the PolicySearchScreen Rule in the results table, add a column where the Group Type is PolicyField and reference a Text Policy Field
3. In the PolicySearchScreen Rule in the results table add a column where the Group type is Policy ex. PolicyNumber.
4. In OIPA search for multiple Policies example can be using %.
5. Once the results are loaded, sort the table in either direction by the PolicyField column, notice nothing will happen.
6. Attempt to sort the table by the PolicyNumber from Step 3, notice that the Screen will refresh and the results will be sorted applicably.

Cause

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In this Document
Symptoms
Cause
Solution
References


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