My Oracle Support Banner

Unable to Type a File Name Into Save Configuration (Doc ID 3021634.1)

Last updated on MAY 21, 2024

Applies to:

Oracle Utilities Network Management System - Version 2.5.0.2.0 to 2.6.0.2.0 [Release 2.5 to 2.6]
Oracle Network Management for Utilities - DMS - Version 2.5.0.2.0 to 2.6.0.2.0 [Release 2.5 to 2.6]
Information in this document applies to any platform.

Symptoms

On : 2.5.0.2 version, CA - Configuration Assistant

Unable to type a file name into save configuration

When trying to export configuration for event detail options, the administrator is unable to immediately enter a filename to save the configuration - there is a very noticeable delay.
 

EXPECTED
User should be able to immediately enter a file name to save.

STEPS

The issue can be reproduced at will with the following steps:
1) select export configuration on the Event Details tab
2) select Save
3) try to type file name - field does not accept any input
      - if selecting off to another program and coming back or waiting 15-30 seconds input field becomes available to put in a file name
      - sometimes selecting an existing file and then trying to type in the field after also works.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.