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Incorrect Calculation Of At Billing System Discount (Doc ID 3021681.1)

Last updated on MAY 14, 2024

Applies to:

Oracle Communications Billing and Revenue Management - Version 12.0.0.7.0 and later
Information in this document applies to any platform.

Symptoms

Billing discount calculation is incorrect at trial billing in Billing Revenue Management (BRM). There is no error in log, but calculation is incorrect. The process does not take the correct value of the balance element for the account.
It seems that the BAL(1000179) which holds the amount of fees per service and the balance group is aggregated and is used as a common balance element for the whole hierarchy. This could be the reason the customer is getting a progressively increased discounted amount per member.
Discounts are ranging from -0.82 up to -50.02 based on the discount rule 16,4 x 5% = 0,82 x n , where n: 1, …, 61

Refer to trace.discount.DiscountPipeline1 excerpt below:

Cause

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In this Document
Symptoms
Cause
Solution
References


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