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Accepted ICSR Stuck on ICSR Accept Status Screen (Doc ID 3022773.1)

Last updated on SEPTEMBER 18, 2024

Applies to:

Oracle Life Sciences Argus Safety - Version 8.4.2 and later
Oracle Life Sciences Argus Safety Cloud Service - Version 8.4.2 and later
Information in this document applies to any platform.





Symptoms

Upgrade to Argus Safety v8.4.2.

Imported E2B file to Argus and it appears in Reports > INCOMING ICSR REPORTS screen.
Reports > ICSR Pending
User accepted ICSR
Right-Click on the file > Accept ICSR
The ICSR is hung at "ICSR Accept Request Received" after accepting it.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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