Queues are not showing The Alert Numbers Properly (Doc ID 3023878.1)

Last updated on MAY 26, 2024

Applies to:

Oracle Financial Services Customer Screening - Version 8.1.2 and later
Information in this document applies to any platform.

Steps to reproduce :

Step 1 : Login as CS Admin

Step 2 : Open Queue section

Step 3 : Check if the queue count is correct.

Issue Encountered :

User reported issue with CS queue as below

when we access to the queues in CS, we see the queues as 0 or with a number

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In this Document

Symptoms

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