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Files are not Moving From One Cartridges To Another in OCOMC (Doc ID 3024422.1)

Last updated on MAY 22, 2024

Applies to:

Oracle Communications Offline Mediation Controller - Version 12.0.0.3.0 and later
Information in this document applies to any platform.

Symptoms

In Oracle Communications Offline Mediation Controller, upon suspense processing for suspended records, the files are not moving from one cartridge to another automatically. This issue was partially there and intermittent. Previously, the issue was only from Recycle EP cartridge to ECE DC cartridge, but after a while, issue is seen across all cartridges. 

Error in log - 

2024-04-26 17:46:35;WARN ;Resources; Error creating file; Error creating file: /opt/oracle/ocomc/suspense/<FILENAME>_FAILURE_RESPONSE_NAR.archive.error.error.error.error.error.error.error.error.error.error.error.error.error.error.error.error.error.error.error.error.error.error.error.lock . Exception: /opt/oracle/ocomc/suspense/<FILENAME>_FAILURE_RESPONSE_NAR.archive.error.error.error.error.error.error.error.error.error.error.error.error.error.error.error.error.error.error.error.error.error.error.error.lock: File name too long. This file should be deleted manually.;

java.nio.file.FileSystemException: /opt/oracle/ocomc/suspense/<FILENAME>_FAILURE_RESPONSE_NAR.archive.error.error.error.error.error.error.error.error.error.error.error.error.error.error.error.error.error.error.error.error.error.error.error.lock: File name too long
at sun.nio.fs.UnixException.translateToIOException(UnixException.java:91)
at sun.nio.fs.UnixException.rethrowAsIOException(UnixException.java:102)
at sun.nio.fs.UnixException.rethrowAsIOException(UnixException.java:107)
at sun.nio.fs.UnixFileSystemProvider.newByteChannel(UnixFileSystemProvider.java:214)
at java.nio.file.Files.newByteChannel(Files.java:361)
at java.nio.file.Files.createFile(Files.java:632)
at com.nt.udc.ei.node.nar.NAREIFileProcessor.processFiles(NAREIFileProcessor.java:205)
at com.nt.udc.ei.transport.FileEITransport.run(FileEITransport.java:264)
at java.lang.Thread.run(Thread.java:750)
#EOR#

Cause

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In this Document
Symptoms
Cause
Solution
References


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