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Known Issues with the New NCC/3C Monitoring Scripts for Integrating with Prometheus/Grafana (Doc ID 3024481.1)

Last updated on MAY 28, 2024

Applies to:

Oracle Communications Convergent Charging Controller - Version 12.0.4.0.0 to 15.0.0.0.0 [Release 12.0.0 to 15.0.0]
Oracle Communications Network Charging and Control - Version 12.0.4.0.0 to 15.0.0.0.0 [Release 12.0.0 to 15.0.0]
Information in this document applies to any platform.

Goal

On Oracle Communications Network Charging and Control (OCNCC or NCC) and Oracle Communication Convergent Charging Controller (OC3C or 3C) versions 12.0.4.0 and up, new monitoring scripts are available to integrate with Prometheus and Grafana to provide a means of monitoring certain aspects of the NCC/3C system.

The currently monitored statistics are:

These scripts can be found in /IN/service_packages/MONITORING/bin on all NCC/3C servers.

Up to (but excluding) NCC/3C version 15.0.1.0, these scripts all have a few common limitations that will be described in this article.  From 15.0.1.0, the "Fix" documented later is the permanent change.

Solution

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In this Document
Goal
Solution
References


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