User is Unable To Select 'Include' Check Box For Receipt (Doc ID 3024503.1)

Last updated on MAY 23, 2024

Applies to:

Symptoms

In Detail Matching screen, user is unable to select 'Include' check box for receipt if there is a discrepancy against invoice from different Purchase Order (PO).

Steps to Recreate:

1. Create 2 Purchase Orders say PO1 and PO2 for same item/quantity/cost.
2. Receive only one PO say PO1.
3. Create an invoice for PO2 with discrepancy.
4. Navigate to Detail Matching screen.
5. Expand the item and select ('Include' check box) the invoice.
6. Now, try to select the receipt and notice that check box is not selected.
7. Unselect 'Include' check box for invoice and then select the receipt.
8. Now, try to select the invoice and notice error message 'You cannot select invoices with different unit costs'.
   
   

Changes

Cause

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