Customer Screening Real Time Cases - Request Details Not Showing Any Data (Doc ID 3025165.1)

Last updated on MAY 31, 2024

Applies to:

Oracle Financial Services Customer Screening - Version 8.0.7 and later
Information in this document applies to any platform.

Unable to view the request details for CS RT related cases

Steps to reproduce: Access CS cases in ECM case search screen and verify the request details under the event

Actual Behavior: Request details are not visible in UI

Expected Behavior: Request details to be populated in UI

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In this Document

Symptoms

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