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ECM CS Event Standard Comments Issues. (Doc ID 3025282.1)

Last updated on MAY 31, 2024

Applies to:

Oracle Financial Services Customer Screening - Version 8.1.2 and later
Information in this document applies to any platform.

Goal

ECM CS Event Standard Comments clarification.

when we click "Save" button, a warning messages "Please provide both comment and a decision" popped up. After we enter comments in Add Comments field, the event can be saved successfully.

User needs to enter event comments in "Add Comments" field even if the user has selected Standard Comments?
If so, could the user not need to enter event comments since they have already selected standard comments? (Comments shall be deemed to have been provided when the user selects standard comments.)
 

Solution

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In this Document
Goal
Solution


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