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Comments /notes From Billing Care Batch Payment File Doesn't Appear In Details Page (Doc ID 3025586.1)

Last updated on MAY 29, 2024

Applies to:

Oracle Communications Billing and Revenue Management - Version 12.0.0.4.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
The batch file has comment section the input given to that and uploaded through batch payment successfully processes the payment but the input provided to comment field does not appear on the details page.

EXPECTED BEHAVIOR
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In billing care, after batch payment successfully processes the payment, comment should appear in the detail page.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Process the batch file (Eg: BtachPayCheckTemplate1.txt) and verify the detail section for the comment missing.


Cause

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In this Document
Symptoms
Cause
Solution
References


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