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Failed Archival PDF Request is Not Visible To The Site User To Download (Doc ID 3026064.1)

Last updated on AUGUST 19, 2024

Applies to:

Oracle Life Sciences InForm CRF Submit - Version 6.3 and later
Information in this document applies to any platform.

Symptoms

The Status of the PDF request shows as Failed in the My Requests - Completed tab. Sponsor user is able to download the files from this failed request; however, the Site user is not able to view the request to download

Cause

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