CS Screening Not Returning Consistent Results Missing CS Alerts
(Doc ID 3029006.1)
Last updated on JUNE 19, 2024
Applies to:
Oracle Financial Services Customer Screening - Version 8.1.2 and laterInformation in this document applies to any platform.
Symptoms
User reported issue with EDQ as below
When we screen for a customer it return No EDQ matches found but when trying to screen multiple times it return a hit.
Changes
Na
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |