Acknowledgment Received Successfully But Acknowledgment Icon Shows Red Cross Mark
(Doc ID 3030790.1)
Last updated on JULY 21, 2024
Applies to:
Oracle Life Sciences Argus Safety - Version 8.2.3 and laterInformation in this document applies to any platform.
Symptoms
Acknowledgment Received Successfully But Acknowledgment icon Still Shows Red Cross Mark
Bug 34315543 is fixed in 8.2.3.3; however, the issue still occasionally happens in the below scenario
1) Transmitted report to an agency
2) Received a Negative ACK
3) Corrected the case
4) Deleted the report
5) Created a new report
6) Transmitted report to the agency
7) Received a Positive ACK
8) ACK icon still shows Red Cross Mark
Cause
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In this Document
Symptoms |
Cause |
Solution |