My Oracle Support Banner

Acknowledgment Received Successfully But Acknowledgment Icon Shows Red Cross Mark (Doc ID 3030790.1)

Last updated on JULY 21, 2024

Applies to:

Oracle Life Sciences Argus Safety - Version 8.2.3 and later
Information in this document applies to any platform.

Symptoms

Acknowledgment Received Successfully But Acknowledgment icon Still Shows Red Cross Mark

Bug 34315543 is fixed in 8.2.3.3; however, the issue still occasionally happens in the below scenario

1) Transmitted report to an agency
2) Received a Negative ACK
3) Corrected the case
4) Deleted the report
5) Created a new report
6) Transmitted report to the agency
7) Received a Positive ACK
8) ACK icon still shows Red Cross Mark

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.