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P6 Professional Cloud Connect Slow When Attempting to Login or Save Changes with Local Cache Enabled (Doc ID 3030805.1)

Last updated on AUGUST 22, 2024

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 22.12 to 22.12.15.0 [Release 22.12]
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 24.4 to 24.7 [Release 24.4 to 24.7]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

When attempting to login using P6 Professional Cloud Connect with Local Cache enabled, it takes a long time to complete (7+ minutes).  Saving changes when using P6 ProCloudConnect is slow (3-5 mins).

EXPECTED BEHAVIOR

Logging in should take under 1 minute and updates should be posted immediately.

Cause

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