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Comments Added by Users Are Not in the BP Record but There Is an Entry for Deletion of the Comments in the Audit Log (Doc ID 3033214.1)

Last updated on AUGUST 01, 2024

Applies to:

Primavera Unifier - Version 22.12.10.0 to 23.12.5.0 [Release 22.12 to 23.12]
Primavera Unifier Cloud Service - Version 24.5 to 24.6 [Release 24.5 to 24.6]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

In a Business Process (BP) record, the comment added by users are not visible.  However, there is an Audit Log entry for the deletion of the comments.

EXPECTED BEHAVIOR

If the comments had been added to the BP record then deleted, there should be an entry in the Audit Log showing the comments being added.

Cause

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