DUPLICATE INVOLVED PARTIES ARE ADDED WHEN USER CLICK MULTIPLE TIMES SAVE BUTTON.
(Doc ID 3034584.1)
Last updated on JULY 17, 2024
Applies to:
Oracle Financial Services Enterprise Case Management - Version 8.0.7 and laterInformation in this document applies to any platform.
Symptoms
In ECM Case details Events tab , Same Customer or Account Added to Involved Party Tab Multiple Times.
on selection of a customer/account from customer list/account list grid, select the "Designate As Involved Party" button .
It will open a Designate as Involved Party popup window.
Select the Relationship Type value and click on "SAVE" button multiple times.
In Involved Party tab same customer/account is added multiple times.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |