My Oracle Support Banner

Accept/Reject Button does not appear for certain BP on mobile application (Doc ID 3034695.1)

Last updated on JULY 15, 2024

Applies to:

Primavera Unifier - Version 22.12.12.0 and later
Information in this document applies to any platform.

Symptoms

On : 22.12.12.0 version, Unifier Mobile / iOS App

ACTUAL BEHAVIOR
---------------
BP interface error on Galaxy S23 Ultra (Accept, Reject buttons)

In the Android Galaxy S23 Ultra model, there is a phenomenon in which the Mobile App Accept/Reject button does not appear at all only at certain BPs. When connecting through another device with the same account, the Accept/Reject button appeared normally on the BP that had the problem.


EXPECTED BEHAVIOR
-----------------------
User should be able to accept/Reject BP process via mobile application.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open Unifier mobile application
2. Open BP
3. Try to approve/Reject


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.