System Still Creating Duplicate Transaction Even After Ps12 Code Fix (Doc ID 3035000.1)

Last updated on JULY 16, 2024

Applies to:

Symptoms

ACTUAL BEHAVIOR
---------------
System still creating duplicate transaction even after ps12 code fix

User posted due date change transaction which caused system to do backdated billing. In the process, billing and collection Fee transactions were duplicated. This issue occurs even after ps12 code fix

EXPECTED BEHAVIOR
-----------------------
System should not create duplicate transaction of billing and collection Fee transactions after due date change transaction posting which caused system to do backdated billing.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Post a due date change transaction for an account.
2. Check for billing and collection fee transaction getting duplicated.
3. Currently system generating duplicate transactions of billing and collection fee after due date change transaction posting which internally cause system to do backdated billing.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot single transaction of billing and collection fee when user post due date change transaction posting.

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.