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"Show Eligibility" Button Does Not Appear In Order Page If BPA Script Is Running (Doc ID 3036151.1)

Last updated on JULY 23, 2024

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.9.0.1.1 and later
Information in this document applies to any platform.

Symptoms

On: 2.9.0.1.1 version, ENV - Environment

"Show Eligibility" button does not appear in Order page if BPA script is running

The Order screen should have a "Show Eligibility" button at the bottom-left side of the screen while the BPA is active



Cause

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In this Document
Symptoms
Cause
Solution
References


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