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Error During Substitute Item Set Up (Doc ID 3036409.1)

Last updated on JULY 23, 2024

Applies to:

Oracle Retail Merchandising System - Version 16.0.3 and later
Information in this document applies to any platform.

Symptoms

On : 16.0.3 version, Other

When attempting to add an item as substitute item,
the following error occurs.

ERROR
-----------------------
The substitute item already exists as a main item or is set up on replenishment at the given location.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create an item and add an item as substitute item.
2. For the substitute item, make sure no records in sub_items_detail and there exists a record in repl_item_loc for the item/loc, such that deactivate date is in past, which would imply the item is not active in REPL_ITEM_LOC.
3. Click on Ok after adding the substitute item and notice the error - "the substitute item already exists as a main item or is set up on replenishment at the given location."


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot add substitute item

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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