Secondary Zone Promos Are Not Getting Approved In RPM - Invalid Price Guide for merchandise in Department (Doc ID 3036543.1)

Last updated on JULY 23, 2024

Applies to:

Symptoms

On : 16.0.2 version, Performance

Secondary zone promos are not getting approved in RPM

The promotion for the base currency GBP is approved and when exploding to the secondary zones the promos are not approved.
The items are copied into the secondary but not getting approved.

 

ERROR
-----------------------
com.retek.platform.exception.RetekUnknownSystemException: javax.ejb.EJBException:


[com.oracle.retail.rpm.promotions.vo.PromotionComponentDetailVo@413843a7, priceGuide, Invalid Price Guide for merchandise in Department 209]


  exception id: 1718974983674
at com.retek.platform.service.ServiceAccessor.callRemoteMethod(ServiceAccessor.java:312)
at com.retek.rpm.app.RPMServiceAccessorProxy.remoteTransaction(RPMServiceAccessorProxy.java:24)
at com.retek.platform.service.ServiceAccessorProxy.invoke(ServiceAccessorProxy.java:52)
at com.sun.proxy.$Proxy41.executeBusinessProcess(Unknown Source)
at com.oracle.retail.rpm.promotions.gui.model.PromotionComponentDetailStatusModel$ChangeState.execute(PromotionComponentDetailStatusModel.java:174)
at com.retek.rpm.gui.RPMAbstractPage$5.getValue(RPMAbstractPage.java:218)
at com.retek.platform.client.util.SynchronousWorker$1.run(SynchronousWorker.java:67)
at foxtrot.AbstractWorkerThread$1.run(AbstractWorkerThread.java:40)
at java.security.AccessController.doPrivileged(Native Method)
at foxtrot.AbstractWorkerThread.runTask(AbstractWorkerThread.java:36)
at foxtrot.workers.SingleWorkerThread.run(SingleWorkerThread.java:199)
at foxtrot.workers.SingleWorkerThread.run(SingleWorkerThread.java:182)
at java.lang.Thread.run(Unknown Source)
Caused by: javax.ejb.EJBException:

Cause

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