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Mailto: HTML Links Yeild An Empty Recipient (To: ) Address In New Message Compose Window (Doc ID 3037158.1)

Last updated on JULY 24, 2024

Applies to:

Oracle Communications Convergence - Version 3.0.2 and later
Information in this document applies to any platform.

Symptoms

On:  Oracle Communications Convergence 3.0.3.4.0
 
The "mailto:" HTML links are not working as expected in Convergence version 3.0.3.4.0. If you click on a "mailto:" link in an email on a Convergence client running version 3.0.3.4.0, a new message compose window opens up but the recipient address does not get populated. This functionality worked properly with Convergence version 3.0.2.2.0 and thus, this seems like a regression introduced between versions 3.0.2.2.0 and 3.0.3.4.0.

Cause

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