Not Able To View SIM Card And Telephone Number In Billing Care
(Doc ID 3037634.1)
Last updated on AUGUST 01, 2024
Applies to:
Oracle Communications Billing and Revenue Management - Version 15.0.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
The issue can be reproduced at will with the following steps:
This issue is reproduced internally
-->Create a product with /telco/service/gsm/telephony
-->Create an Account with the above product with the above service(/service/telco/gsm/telephony)
-->While creating account I added the Phone number
-->Search account in Billing care
Home -> Assets -> In an expanded Asset card, click the menu icon at the top right and then select Show Asset Detailsare trying to see the details in Billing care getting error as 'The system is unable to complete the task. Contact your supervisor.'.
AdminServer.logs
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |