When A Transfer Is Closed By The RMS Screen, All Other Transfers In The Same Shipment, Not Received, Will Be Reconciled.
(Doc ID 3037945.1)
Last updated on JULY 29, 2024
Applies to:
Oracle Retail Merchandising System - Version 16.0.3 and laterInformation in this document applies to any platform.
Symptoms
On : 16.0.3 version, Other
ACTUAL BEHAVIOR
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When more than one transfer shares the same shipment, if the user enters the RMS app and closes one of the transfers, all other transfers, not received, will be reconciled.
Is this scenario correct, or should only the reported transfer be closed/reconciled?
STEPS TO REPRODUCE
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The issue can be reproduced at will with the following steps:
1- Create 3 transfers of type "EG" (A,B,C).
2- Send these 3 transfers to the destination (create shipment).
3- Receive one of the transfers (A).
4- Wait for the closing process (doc_close) to complete the transfer (A).
5- Enter the RMS app and close transfer B.
6- Transfer B is closed/reconciled online.
7- Transfer C is added to doc_close_queue, when transfer B is closed, and is closed in the next batch (doc_close).
Is it correct for transfer C to be closed and reconciled as well?
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |