ADF_FACES-30200 Error When The RMS UI Session Is Left Idle For 10+ Mins
(Doc ID 3038260.1)
Last updated on JULY 30, 2024
Applies to:
Oracle Retail Merchandising System - Version 16.0.3 and laterInformation in this document applies to any platform.
Symptoms
On : 16.0.3 version, Other
When attempting to leave the UI session idle for 10+ mins then
the following error occurs.
ERROR
-----------------------
<ADF_FACES-30200:For more information, p
lease see the server's error log for an entry beginning with: The UIViewRoot is null. Fatal exception during PhaseId: RENDER_RESPONSE 6.
java.lang.NullPointerException
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open RMS application, leave the session idle for 10+mins, observe the error -ADF_FACES-30200:For more information, please see the server's error log for an entry beginning with: The UIViewRoot is null. Fatal exception during PhaseId: RENDER_RESPONSE 6
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot leave the session idle for more time.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Cause |
| Solution |
| References |