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RFI Questionnaires Are Not Populated In ECM UI (Doc ID 3038772.1)

Last updated on AUGUST 06, 2024

Applies to:

Oracle Financial Services Enterprise Case Management - Version 8.0.7 and later
Information in this document applies to any platform.

Symptoms

RFI Questionnaires are not populated in ECM UI. Please find the screenshot attached.

Clicking on ‘Send RFI’ opens up email form with questionnaire selection but no questionnaire in dropdown

Changes

Filename =catalina.out
See the following error:

API_SERVER_HOST : null
javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
at java.base/sun.security.ssl.Alert.createSSLException(Alert.java:131)
at java.base/sun.security.ssl.TransportContext.fatal(TransportContext.java:369)
at java.base/sun.security.ssl.TransportContext.fatal(TransportContext.java:312)
at java.base/sun.security.ssl.TransportContext.fatal(TransportContext.java:307)
at java.base/sun.security.ssl.CertificateMessage$T13CertificateConsumer.checkServerCerts(CertificateMessage.java:1357)
at java.base/sun.security.ssl.CertificateMessage$T13CertificateConsumer.onConsumeCertificate(CertificateMessage.java:1232)
at java.base/sun.security.ssl.CertificateMessage$T13CertificateConsumer.consume(CertificateMessage.java:1175)

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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