ECM Attachment API Service Is Not Attaching Any Document To The Case (Doc ID 3038775.1)

Last updated on AUGUST 06, 2024

Applies to:

Symptoms

Not able to upload and download the attachment through ECM attachment API

LOG FILE
-----------------------
Filename =catalina.out
See the following error:

session created in createFolder
Remote directory already exists: /home/tmsftp/ftpshare/DocStorage/FCCMINFO/2024/July/23
isPKAEnabled :-false
session created in createFolder
Remote directory already exists: /home/tmsftp/ftpshare/DocStorage/FCCMINFO/2024/July/23/1721759281990
Session Created
isPKAEnabled :-false
Session Created in uploadFile()
Remote directory: /home/tmsftp/ftpshare//DocStorage/FCCMINFO/2024/July/23/1721759281990
SFTP error (SSH_FX_NO_SUCH_FILE): No such file
at org.apache.sshd.sftp.client.impl.AbstractSftpClient.throwStatusException(AbstractSftpClient.java:217)
at org.apache.sshd.sftp.client.impl.AbstractSftpClient.checkResponseStatus(AbstractSftpClient.java:212)
at org.apache.sshd.sftp.client.impl.AbstractSftpClient.checkResponseStatus(AbstractSftpClient.java:186)
at org.apache.sshd.sftp.client.impl.AbstractSftpClient.checkCommandStatus(AbstractSftpClient.java:164)
at org.apache.sshd.sftp.client.impl.AbstractSftpClient.mkdir(AbstractSftpClient.java:802)
at com.iflex.fic.util.ftpService.SFTPUtil.createRemoteDirectory(SFTPUtil.java:495)
at com.iflex.fic.util.ftpService.SFTPUtil.uploadFile(SFTPUtil.java:390)
at com.iflex.fic.util.ftpService.SFTPUtil.uploadFile(SFTPUtil.java:281)
at com.iflex.fic.util.ftpService.fileTranferer.transferFile(fileTranferer.java:145)
at com.iflex.fic.util.ftpService.fileTranferer.putFileinServer(fileTranferer.java:1178)
at com.iflex.fic.util.DocumentManagerHelper.copyFileToApp(DocumentManagerHelper.java:1035)
at com.iflex.fic.util.DocumentManagerHelper.UploadDocument(DocumentManagerHelper.java:456)
at com.ofs.aai.ojff.services.DocumentUploadService.copyFromTempToDocStore(DocumentUploadService.java:523)
at com.ofs.aai.ojff.services.DocumentUploadService.doFileUploadToTemp(DocumentUploadService.java:414)
at com.ofs.aai.ojff.web.service.FormUIService.uploadDocument(FormUIService.java:101)
at com.ofs.aai.ojff.web.handler.FFHandler.handleUploadDocument(FFHandler.java:885)
at com.ofs.aai.ojff.web.handler.FFHandler.handleRequest(FFHandler.java:164)
at com.ofs.aai.ojff.web.FFController.handleRequest(FFController.java:142)
at com.ofs.aai.ojff.web.FFController.doPost(FFController.java:178)

Cause

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