Crew Shift Overrides Are Not Being Maintained When Running M1-SHWKT Batch.
(Doc ID 3039038.1)
Last updated on AUGUST 07, 2024
Applies to:
Oracle Utilities Mobile Workforce Management - Version 2.3.0.3.0 and laterInformation in this document applies to any platform.
Symptoms
On : 2.3.0.3.0 version, Mobile Communications Platform
ACTUAL BEHAVIOR
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Crew Shift overrides are not being maintained when running M1-SHWKT batch.
The customer is changing future Normal crew shifts to be Standby shifts. However, these changes are not being retained when the M1-SHWKT batch runs. The results appear to be mixed. Some crew shifts keep their changes and others do not. Since the crew shifts can't be reliably changed to Standby shifts, the customer has to cancel the Normal shifts and then recreate shifts if they wind up needing them.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |