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CS Realtime Scanning Results Not Able To Display On UI (Doc ID 3039195.1)

Last updated on AUGUST 07, 2024

Applies to:

Oracle Financial Services Customer Screening - Version 8.1.2 and later
Information in this document applies to any platform.

Symptoms

User reported issue that CS RT doesn't provide the expected result rather it shows no matches from edq.
Steps to reproduce: Send a request to realtime screening using OFSAA UI

Actual Behavior: The results are not shown in Ui instead getting a popup stating "No Match Found"

Expected Behavior: The matches fetched from EDQ to be viewed correctly in UI post screening is completed

Changes

 NA

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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