SIM Server - Status Going To Warning State Weekly
(Doc ID 3040165.1)
Last updated on AUGUST 14, 2024
Applies to:
Oracle Retail Store Inventory Management - Version 13.2.2.5 and laterInformation in this document applies to any platform.
Symptoms
On : 13.2.2.5 version, Performance Issues
ACTUAL BEHAVIOR
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SIM Server - status going to Warning state
This issue has been raised previously and the resolution given was to increase the Timeoutseconds from 30 to 300
Change "Timeout Seconds:" from value 30 to 300
This change will increase JTA timeout from 30 seconds to 300 seconds, if after this change you don't see the Transaction time out anymore, this means JTA is set to an adequate value ( you may consider lowering the JTA timeout to a smaller value).
After making this change they are still seeing the issue in sim server.
Seeing the following error in the SIM server log:
Due to this issue, items are not getting processed in SIM.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |